Shipping and Delivery Policies
Thank you for shopping online at Aggregate!
Delivery is available in Windsor Essex County.
Deliveries have a minimum order of $50, and may have a fee depending on where in Windsor-Essex County you live. After entering your address at checkout, you will see the options available for you.
Please note: if you use Shop Pay or PayPal to save your payment information at checkout, the last payment and delivery information you entered will automatically populate at checkout. You can change these settings by clicking on Delivery, Payment, or Address. If you need help with this, please don't hesitate to call us during curbside pickup hours, or to email at any other time for assistance.
All deliveries happen on Saturdays, and any orders received after 11:59pm on the Friday before cannot be guaranteed for the following Saturday's delivery route.
After placing an order for delivery, you will receive an order confirmation. Please check the delivery address, email address, and phone number provided are correct at this time. You will receive an email or text message from the Aggregate team the morning of your delivery, letting you know that your delivery will take place that day. You will receive a second email or text via our online shopping platform when the delivery has been made.
Please note: due to safety and insurance policies, we are unable to deliver to apartment buildings or condominiums that do not have an outdoor door. We cannot enter apartment buildings to make deliveries to your unit. If you live in an apartment building with an indoor unit and select delivery, we will call you from the front door and wait for you to come down to receive your order. If you are not home at the time of delivery, we will not be able to make your delivery and your order will be held at the store for curbside pickup.
The customer is responsible for all shipping costs and the rates provided are from Canada Post. We cannot guarantee a delivery date and the tracking information you will receive by email is the best source of information regarding your package. Once your package is shipped, we do not have the ability to retrieve it from Canada Post, alter the shipping method, or add extra items to your order.